Privacy Policy

This policy explains what Frontpiece collects when you use the service, what we do with it, who else processes it on our behalf, and how to get it deleted. It applies to this website and to your account. In this policy "we", "us" and "our" mean Frontpiece LLC, a Texas limited liability company (filing number 1616516830003), which is responsible for the personal data described here and is its controller where that term applies.

We are a small team. We collect what the product needs to run and not more, and there is no advertising business here to sell anything into.

We collect these things, and only these things:

We use the service providers below to run the product. Each one receives only what its job requires, and each processes it on our instructions.

Your content is sent to the artificial intelligence providers named above so the service can do its job. It is processed under those providers' business and API terms rather than their consumer terms. Under the OpenAI and Anthropic API terms, content sent through the API is not used to train their models. The Gemini API is used on a paid tier, and under Google's terms for that tier your content is not used to improve or train Google's models.

We do not train any model on your content ourselves, and we do not license your content to anyone to train theirs.

Generation is not deterministic and the providers may change their models at any time, so the same input can produce different output on different days.

We do not sell your personal information and we do not share it with anyone for their own marketing.

Two parts of the product make content reachable by a link rather than by a login, and both are worth understanding before you use them:

To run the service: to generate images and copy for you, to show you your work, to let you edit and export it, and to share it with the reviewers you choose.

To bill you, to prevent abuse, to diagnose failures, and to answer you when you contact us.

To comply with the law, and to enforce our terms. This is also why we keep the acceptance record described in section 2: it is the evidence that our agreement with you exists, and it is kept on that basis rather than to profile you.

We do not use your content to advertise to you, we run no advertising trackers, and we sell nothing about you to anybody. We do run product analytics, and section 2 says what that means: our host counts page views without a cookie, and PostHog records what you do in the product and replays your session if you chose Allow. We use it to find what breaks and what nobody can work out how to use, and for nothing else.

Your account content, meaning your products, photos, runs, generated images and listing copy, is kept for as long as your account is open, because it is the working history the product is built around.

When you delete your account we delete that content, other than anything we must keep to meet a legal, tax or accounting obligation. Billing records are kept for as long as the law requires, usually several years.

The acceptance record described in section 2 is kept for six years after it is superseded by a later acceptance or after your account closes, whichever is later. That is a little longer than the period in which a claim about the agreement can still be brought where these terms place disputes. It is stored so that it cannot be edited or deleted by the application, which is the property that makes it worth anything as evidence.

Error reports are kept on a short rolling window by our monitoring provider, and are not linked to your content.

Content held by the providers in section 3 is retained under their own terms, which we do not control.

You can see and change your account details in the product, and you can delete individual products, runs and images at any time. To request a copy of your data, a correction, or the deletion of your account and everything in it, email legal@frontpiece.ai from the address on your account. We action deletion requests within 30 days and will tell you when it is done.

One thing survives that deletion, and we would rather say so than have you find out: the acceptance record described in section 2. It is deliberately stored in a way that account deletion cannot reach, because its only purpose is to show that you and we had an agreement, and a record that disappears when one side asks cannot do that job. It holds the time, the IP address, the version of the documents and the wording you were shown, and nothing about what you made with the product. If you want it removed as well, ask us, and we will tell you honestly whether we are able to and on what basis.

Depending on where you live you may have further rights, including the right to object to processing, to restrict it, to receive your data in a portable form, or to complain to a supervisory authority. Ask us and we will help rather than make you cite the statute.

Your answer to the cookie strip is stored in a cookie on your own device and lasts twelve months. Clearing your cookies for this site clears it, and we will ask again on your next visit, so changing your mind takes no email to us.

Deleting content does not retract a reviewer link you have already sent to someone, and it does not reach copies other people have downloaded.

Uploads live in a private storage bucket, database access is scoped so an account can only reach its own rows, and traffic runs over TLS. Payment card data never touches our servers.

No service is perfectly secure, and section 5 describes two places where the product deliberately trades a login for a link. If you become aware of a vulnerability, tell us at the address below before you tell anyone else.

We are based in the United States and the providers in section 3 operate there and elsewhere. Using the service means your content is processed in the United States and in other countries where those providers run, which may have different data protection rules than your own.

The service is for businesses and is not directed at children. You must be at least 18 to use it, and we do not knowingly collect anything from a child. If you believe a child has given us information, tell us and we will delete it.

We may update this policy. When we do we will change the date at the top of this page. Where a change is material we will ask you to accept it before you continue to use the service, in the same way as a change to the terms, and we will keep a record of that acceptance.

Privacy questions, data requests and deletion requests all go to the same place: legal@frontpiece.ai. The terms of service set out the agreement this policy sits under.